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SECTION D – EVENTS
SPECIFIC TERMS
1. DEFINITIONS AND INTERPRETATION
2. EVENT
o Subject to prior payment of the Price in cleared funds by the
Customer, TPI shall permit each Delegate to attend the Event.
o The Delegate shall arrive at the Venue for registration at least one hour
prior to the listed start time for the Event.
o The Customer acknowledges and agrees that TPI shall be entitled to
refuse entry to the Event to any Delegate who has not registered in
accordance with Condition 2.2 of this Section D.
o Where the Event is directed at or intended for certain categories of
delegate, TPI shall be entitled to refuse entry to the Event to any
Delegate that TPI reasonably believes does not meet the Attendance
Criteria.
o The Customer acknowledges and agrees that TPI may vary the Venue,
the date and time of the Event, the presenters, speakers and other
elements of the Event in accordance with Condition 5.6 of Section A.
3. PRICE
o Unless otherwise stated in the Contract Details, the Price for the Event
does not include accommodation, travel, meals or refreshments and
the Customer shall be responsible for arranging such at its’ own cost
for each Delegate where required.
4. DELEGATES
o The Customer shall, and where the Customer is not the Delegate, shall
procure that each Delegate shall:
▪ meet any applicable Attendance Criteria;
▪ not resell, transfer ownership of or allow any other person to
use, the Delegate’s right to attend the Event;
▪ behave in a manner appropriate to the Event and the Venue
whilst travelling to or from the Event and attending the Event;
▪ not do anything which TPI reasonably believes could bring TPI,
the Event or the Venue into disrepute or otherwise have a
detrimental or prejudicial impact on the reputation, standing,
Intellectual Property Rights or goodwill of such;
▪ not record or transmit, or aid in the recording or transmitting of,
any video, image, audio, transcription or other reproduction of
the Event unless expressly permitted in writing by TPI;
▪ comply with all instructions, directions and requirements of TPI
or the Venue relating to attendance at and participation in the
Event, including those requirements relating to health and
safety at the Venue; and
▪ comply with the terms of this Contract.
o Where the Customer is not the Delegate, the Customer shall be
entitled to replace the Delegate with an alternate Delegate on written
notice to TPI, provided that any such replacement Delegate shall also
comply with the terms of this Contract, including the provisions of this
Condition 4 of Section D.
o The Customer agrees that, and shall procure that the Delegate agrees
that, TPI, the Venue and any third party may use the Delegate’s name,
image, likeness and any audio, video or photographic recording in
accordance with TPI’s Privacy Policy.
5. EVENT CANCELLATION
o TPI reserves the right to cancel or reschedule the Event for any reason
(including, without limitation, by reason of a force majeure event in
accordance with Condition 14 of Section A). TPI shall notify the
Customer in writing of the cancellation or rescheduling as soon as
possible. The parties agree that:
▪ TPI shall not be in breach of this Contract by virtue of any
cancellation or rescheduling of the Event; and
▪ on TPI notifying the Customer of any cancellation of the Event,
this Contract shall immediately terminate and the provisions of
this Condition 5 of Section D shall apply;
▪ on TPI notifying the Customer of any rescheduling of the Event,
this Contract shall be deemed varied in accordance with
Condition 5.6 of Section A; and
▪ save as set out in this Condition 5 of Section D, TPI shall have no
further liability to the Customer in respect of the cancellation or
rescheduling of the Event, including in respect of any costs
incurred by the Customer prior to cancellation or rescheduling
of the Event.
o Without prejudice to the other rights of TPI or the Customer under this
Contract, where an Event is cancelled or rescheduled in accordance
with Condition 5.1 of Section D TPI shall:
▪ where the Event is to be rescheduled, permit each Delegate to
attend the rescheduled Event; or
▪ where the Event is cancelled or a Delegate is unable to attend
the rescheduled Event and the Customer cannot provide a
replacement Delegate, at TPI’s sole discretion provide a refund
of the Price less any amounts which relate to costs already
incurred by TPI in providing the Event to the Customer.
o Any refund of the Price or part of the Price agreed pursuant to
Condition 5.2 of this Section D shall be payable within 30 days of the
amount being agreed or determined in accordance with Condition 13
of Section A or by such other date as the parties may agree in writing.
o For the avoidance of doubt, no reduction or refund of the Price shall
be payable where the Contract is terminated other than as a result of
cancellation of the Event in accordance with Condition 5.1 of this
Section D.
6. CANCELLATION BY THE CUSTOMER
o The Customer shall be entitled to cancel any booking for any Delegate
at the Event by giving written notice to TPI. Where the Customer
cancels the booking for any Delegate:
▪ within 10 Working Days of the order being accepted by TPI in
accordance with Condition 2.5 of Section A, the Customer shall
be entitled to receive a refund of the portion of the Price relating to that Delegate’s attendance at the Event; or
▪ more than 10 Working Days after the order has been accepted
by TPI in accordance with Condition 2.5 of Section A, the Customer shall not be entitled to receive a refund of the portion of the Price relating to that Delegate’s attendance at the Event, provided that in no circumstances shall any refund be payable if the Customer cancels the booking less than 10 Working Days prior to the Event.
• For the purposes of Condition 6.1 of this Section D, the date of the
Customer’s cancellation shall be the date on which TPI is deemed to receive the Customer’s written notice in accordance with Condition 14.2 of Section A.
7. LIMITATION OF LIABILITY
o Except as expressly and specifically provided in these Conditions:
▪ the Customer assumes sole responsibility for results obtained
from the use of the Deliverables by the Customer, including but
not limited to attendance at the Event, and for conclusions
drawn from such use. TPI shall have no liability for any damage
caused by errors or omissions in any information, instructions or
scripts provided to TPI by the Customer in connection with
the Deliverables, or any actions taken by TPI at the Customer's
direction;
▪ any information provided as part of the Deliverables, including
but not limited to attendance at the Event, does not constitute
professional advice and is for educational purposes only.
Information provided as part of the Deliverables is not a
substitute for advice on the specific circumstances of the
Customer or Delegate or for the exercise of appropriate
judgement, skill and care. Whilst every effort has been made to
ensure that information provided as part of the Deliverables is
accurate and up-to-date, TPI accepts no responsibility for any
acts or omissions in relation to property management or any
other subject matter of the Deliverables in whatever form;
▪ all warranties, representations, conditions and all other terms of
any kind whatsoever implied by statute or common law are, to
the fullest extent permitted by Applicable Laws, excluded from
the Contract; and
▪ the Deliverables are provided to the Customer on an "as is"
basis.
o Subject to Condition 11 of Section A and Condition 7.1 of this Section D, TPI’s total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or
contemplated performance of the Contract shall be limited to the
greater of:
▪ £10,000; or
▪ the Price.