Property Manager (Block & Estate Management)

Opportunity to manage a portfolio of apartment & housing developments with the support of our team, either at our Lake District office based just south of Kendal or our Lancashire office based between Lytham and Kirkham. ABOUT US We’re a friendly, fast-growing property management company, recognised for providing the best customer service across Cumbria and North Lancashire. We currently look after over 100 residential developments, in addition to several commercial premises, managing the communal maintenance, finance, compliance and communication. YOUR ROLE Unprecedented recent growth has resulted in an opening for an experienced property manager with a strong work ethic, communication skills, organisation and track record. In this diverse role you will be representing Rowan, and your responsibilities will include, but are not limited to: • Managing and building relationships with clients, contractors and surveyors • Helping to shape the wider business growth, improvement and training strategy, drawing on your existing experience • Managing your own time and diary • Chairing AGMs and directors' meetings and writing the agendas and minutes for these • Responding to client enquiries • Mediating between and influencing clients • Analysing and explaining lease information • Co-ordinating with accounts to set and manage budgets • Inspecting sites to identify high-level maintenance requirements and working with clients and contractors to resolve these • Co-ordinating minor and major works maintenance and construction projects with the support of our team and external surveyors • Implementing recommendations from fire risk assessments, working with our fire risk assessor, clients and contractors as required • Ensuring health and safety compliance • Continued learning, development and knowledge sharing across the team and clients THE LOCATION & HOURS This role is predominantly office based with regular client visits and scope to work from home one day per week. You will be required to work 30-37.5 hours per week (depending on whether your preference is to work part or full time) with 30 minutes unpaid lunch break per day. Working hours are 9am to 5pm Monday to Friday for a full-time role, but there is flexibility depending on your personal requirements. THE BENEFITS Workplace & Lifestyle • Work across one of the most beautiful parts of the UK • Attractive and open plan office space • Professional, but non corporate environment based on a healthy work/life balance • Opportunity to work from home one day per week following induction and some scope for flexible hours • Part-time options to work 30 or 34 or hours per week pro rata over 4 or 5 days, Monday to Friday • Our Lakes office is situated in Levens Hall deer park and gardens with doorstep access to walking and running trails • 10% employee discount at Leven’s Hall café, bakery and gardens (on site), and free parking • Regular team events such as country walks and lunches out Progression & Financial • Permanent position • £30,000 - £40,000 salary depending on experience (prorated based on working hours) plus after your first 6 months, up to 10% discretionary performance bonus per annum • Potential for future progression in a fast-growing business • 30 pence fuel allowance for all business miles • Generous 25 days paid holiday plus UK bank holidays • Loyalty holiday programme, in which 3 additional days of paid holiday are awarded after 3 years of service and 1 more per year after 4 & 5 years, capping at 30 days. • 5 days sick pay after 12 months of service • Pension contributions Team and Clients • Join as an experienced team member with the opportunity to advise on the wider business strategy and the freedom to manage your own time and clients • Friendly, approachable team and personable client relationships THE IDEAL CANDIDATE Attributes: • Strong work ethic during working hours and ‘roll your sleeves up’ attitude • Excellent organisation and time-management • Excellent listening and communication skills (verbal and written) • Attention to detail and conscientiousness • Professional, responsive, accountable and diligent Requirements: • At least 2-5 years’ experience in block or estate-management • Ideally TPI or equivalent qualifications • IT and email proficiency (Microsoft Works package) • Proficient in organising meetings, writing agendas and minutes • Proficient in project co-ordination/management and budgeting • Minimum of grade 5 / B in GCSE or O Level English and a grade 4 / C in Maths • A-levels or equivalent • UK driving license (with no more than 3 points) and a reliable vehicle